Matchouse – Cookie Policy

Effective Date: 14 May 2025

Owned and operated by: Percy Real Estate Ltd

Address: 25 Cabot Square, Canary Wharf, London, E14 4QZ

Website: https://matchouse.com

1. Introduction

This Cookie Policy explains how Matchouse ("we", "us", or "our") uses cookies and similar technologies to recognise you when you visit our website at https://matchouse.com ("the Website"). It explains what these technologies are, why we use them, and your rights to control their use.

For information on how we use your personal data, please read our [Privacy Policy].

2. What Are Cookies?

Cookies are small data files that are placed on your computer or device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and collect analytical information about your browsing behaviour.

Cookies can be:

• Session cookies: deleted when you close your browser
• Persistent cookies: remain stored until manually deleted or after a set expiry

Cookies may also be classified as:

• First-party cookies: set by Matchouse
• Third-party cookies: set by third-party services we use (e.g., analytics providers)

3. How We Use Cookies

We use cookies for the following purposes:

a. Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off. They include:

• Authentication and login
• Security and fraud prevention
• Load balancing and server performance

b. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our site by collecting usage statistics. We use:

• Google Analytics
• Internal tracking to improve user experience

All analytics data is anonymised and not used to identify you personally.

c. Functionality Cookies

These cookies enhance the user experience by:

• Remembering your preferences
• Saving your account session
• Supporting language or location settings

d. Marketing and Advertising Cookies

We may use these to deliver personalised advertising or measure the effectiveness of ad campaigns. These may be set by us or our advertising partners (e.g., Google Ads, Facebook Pixel).

We will ask for your explicit consent before using non-essential cookies or third-party tracking.

4. What Cookies Do We Use?

Here are examples of cookies we may use on our site:

Actual cookies may change as our platform evolves, and we update our Cookie Policy accordingly.

5. How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can:

• Use our Cookie Consent Banner to manage your preferences when visiting our site
• Change your browser settings to block or delete cookies

Note: If you disable cookies, some parts of our website may not function properly.

Useful links for cookie settings:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6. Third-Party Cookies

Some cookies on our site are placed by third-party services. These may include:

• Google (Analytics, Ads)
• Meta/Facebook Pixel
• Stripe or payment processors
• CRM or chat services

Third-party cookies are subject to the policies of those providers. We encourage you to review their privacy policies for details.

7. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our use of cookies or legal requirements. Updates will be posted on this page, and we may notify you where required.

8. Contact Us

If you have questions about our Cookie Policy or data usage: