Community guidelines

The habits that keep the network useful, fair and human.

Matchouse is a social marketplace: people post, share Street Talk, ask for help, list services and property, chat and book. These guidelines explain how everyone keeps it trustworthy.

9:41
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Elena Moretti·35m

Street Talk

The Sunday market is back on Chatsworth Road. Who's going? The bakery stall sold out by 11 last time.

  • Clapton, E5
Priya Shah·1h

Asking for recommendations

Good nursery near Bow? Moving in May

  • Bow, E3
Street Talk from ElenaLocal, true and kind to neighbours
How we use Matchouse

Clear expectations for everything you do on Matchouse.

Choose what you are doing, from posting and Street Talk to requests, listings and chat. The shared standards apply everywhere.

Communicate with patience and courtesy. Harassment, threats, personal attacks and degrading behaviour do not belong on Matchouse.

Keep your profile, role, experience, work, availability and offers accurate. Do not impersonate people, businesses or agencies.

Matchouse welcomes people across backgrounds, identities and locations. Discriminatory content, exclusion or harassment is not accepted.

Only use information for the purpose it was shared. Do not post someone else's contact details, address or private messages.

Use reporting tools for genuine safety, integrity or policy concerns. Do not misuse reports to pressure or retaliate against others.

Trust is shared

Help keep Matchouse worth trusting.

Be accurate, communicate clearly and report content or behaviour that puts the community at risk.

Visit Help Centre Return to Matchouse