Matchouse safety

Safer connections start with clear identity and context.

Profiles, posts, requests, chats and bookings stay connected, so you can see who you are dealing with and report anything that feels wrong.

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Amara Okafor

Interior designer

Calm, characterful homes. Consultations online or in person across London.

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4.9(128)LondonFast response
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300+Bookings90+Customers128Reviews
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Appointments from£85 Request booking
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Safety through the journey

Simple habits that protect every connection.

Choose the stage you are in and review the actions that help you move forward with more confidence.

Look at identity details, connected roles, recent activity, reviews and the people or businesses attached to the profile.

Clear descriptions, pricing, availability and expectations help everyone make better decisions before a conversation begins.

Only share information needed for the next step. Never share passwords, access codes or sensitive financial details in messages.

Ask questions, compare relevant options and confirm qualifications or permissions when the work requires them.

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Need to report a safety concern?

Use the report action on the relevant profile, post, listing or message. For general help, visit the Matchouse Help Centre.

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